Domestic & international shipping

We proudly ship both domestically and internationally, ensuring our carefully curated resale pieces reach you no matter where you are. Domestic orders typically arrive within 3-7 business days, while international shipping times vary based on location and customs processing. Shipping costs are calculated at checkout, and tracking information is provided for all orders.

returns & exchanges

Due to the nature of resale clothing, all sales are final. We encourage you to check all item descriptions, sizing details, and photos before purchasing. If you have any questions about an item, please reach out before placing your order—we’re happy to help!

damaged or faulty goods

We take great care in inspecting every item before it ships. However, if you receive an item that is damaged or significantly different from the description, please contact us within 48 hours of delivery at info@MyGingerCollection.com with photos of the issue. We will work with you to find a resolution, whether that’s a replacement (if available) or store credit.

contact us

Have questions or need assistance? We’re here to help!

📧 Email: Info@MyGingerCollection.com
📱 Instagram: @MyGingerCollection
💬 DM us on social media for quick responses!

Our team is based in Dallas, Texas, and we strive to respond to all inquiries within 24-48 hours.